Senior Manager Replenishment ( Supply Chain )
The Bay

National Operations Manager, Hbc Logistics
Hudson's Bay Company

Senior Distribution Centre Manager
Hudson's Bay Company

Diligent, challenge driven leader capable of translating strategic direction into clear operational execution aligned to the desired business objectives.

Ability to conceptualize and develop customized short and long term supply chain solutions to successfully execute store and corporate growth initiatives.

P.Log - Logistics Institute

Experienced in Supply Chain , Logistics , Store Operations and Merchandising

Continuous Improvement and ISO 2001 certification

Vice President, Small Business Solutions
ADP Canada

Director, Quality Management
Teachers' Pension Plan

Director, Customer Service
Teachers' Pension Plan

Cultivates the potential in others, develops leaders and leads change

Successfully aligns individual, team & organizational goals; rallying teams to meet challenging business objectives

Conitnuous improvement: streamline processes, reduce costs and enhance profitability

Experienced and comfortable in front of boards, executive management, staff, clients and media

B.Sc. Statistics (Actuarial Science) 1986

Vice President-Sales & Marketing
Sinclair Technologies Inc.

Vice President-Sales
WinMagic Inc.

V.P. - International Sales & Marketing
Teklogix Inc (now Psion-Teklogix)

GLOBAL SALES, MARKETING & BUSINESS DEVELOPMENT EXECUTIVE: Multi-Lingual, Results-Oriented & Hands-On

Expertise in building & motivating global sales teams, channel partners & strategic alliances in North America, Europe & Asia-Pacific

Successful track record in Global sales-have opened markets in 20+ countries

P&L responsibilities with public, private & start-up technology companies

BASc. (Engineering) University of Waterloo

Multi-Lingual; English, French, Italian & some Spanish

P.Eng. - PEO (Ontario) & OEQ (Quebec)

Director, Customer Contact
Purolator Courier

Manager, Moncton Customer Service Centre
Purolator Courier

Manager, Technical Support
Delrina

Contact Centre and Customer Experience leader with over 20 years in the industry servicing North American customers. Leadership experience includes:

- Champion of customers
- Improvement in revenue and profitability
- Development of customer self-serve tools
- Consolidation of functions & centres
- Customer retention & acquisition initiatives
- Building & delivering multi-year strategic plans

York University - Schulich School of Business: Leadership Development Program

Queen's University: Operational Leadership

University of New Brunswick: Management